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12,832 spoken contributions under 12 words (interjections such as “Will the hon. Member give way?”) are hidden. Show them

1. 9 Sep 2026·Parliament·Labour·Andy Burnham

   Engagements

   I remember well my visit to Stourbridge; it will not leave me, actually, because of the devastation, and the loss of everything in a moment for so many families. My hon. Friend’s support for them was really visible on the day, and the community is clearly very strong; that was evident. I am going to be chairing a wildfire summit, and she is welcome to be part of that, if she wishes. Our fire services are not set up for the future. I mentioned community resilience before; we need a fire service that has a statutory responsibility to deal with flooding, that is equipped to deal with wildfires, and with back-up national aerial support, so that there is better support next time we see these issues. I give my hon. Friend my word that we will learn every possible lesson from what she and her community went through.

   Hansard source
2. 9 Sep 2026·Parliament·Labour·Andy Burnham

   Engagements

   We gave the most careful consideration to all of the issues involved, and indeed all of the risks. The Foreign Secretary and I took close advice from the security services and, of course, officials in the Foreign Office and in our embassies. The risk of the collapse of the two-state solution and the effect that would have on the middle east should concern us all. The risk is that it is dying before our eyes, and that requires us to have the courage to act. In the world that we are in, if Britain loses the confidence to lead on the world stage, where will we be? Where will this country be? It is right that we have taken this action. The Father of the House said yesterday that he “absolutely and fully” supports what my right hon. Friend the Foreign Secretary is doing, “standing up for freedom, for morality and for justice for all people in this world.” —[Official Report, 8 September 2026; Vol. 790, c. 891.] Those were his words, and we take great heart from them.

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3. 9 Sep 2026·Parliament·Labour·Andrew Cooper

   Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

   I am pleased to speak in support of this Bill this afternoon. The UK has been, and continues to be, a proud, open and outward-looking nation: a nation of traders, travellers, adventurers and explorers—and, increasingly, a nation of people wondering why it costs quite so much to drop somebody off at an airport. The 302 million passengers who passed through UK airports last year, whether for work or for a week in the sun, relied on an aviation sector that is safe and efficient and that treats passengers fairly. For everyone else who may not be regular aviators, it is important that we are in the best possible position to support economic growth, hand in hand with efforts to decarbonise the sector. For my constituents in Northwich, Winsford and Middlewich, the aviation sector is a key source of employment. We are home to Jet2’s retail operations centre and close to two major international airports, the Airbus manufacturing site in Broughton and aviation fuel production facilities in Ellesmere Port. We once again find ourselves in the unenviable position of having to legislate to mitigate the haphazard and chaotic manner in which we left the EU. Aviation is one of the clearest examples of an industry where co-operation across borders is not an optional extra but an absolute necessity. Rules governing safety, consumer rights and the operation of our airspace cannot sensibly be considered in isolation. Regardless of individual views on Brexit, I hope there is an agreement across the House that Parliament has a duty to make the system work effectively, and that protecting the rights of travellers must be at the heart of that effort. One area where the Bill is especially welcome is its focus on disabled passengers. The principle it establishes is an important one: that disabled people should be able to access air travel on an equal basis with everyone else. But this is not simply a question of physical disability; it also concerns neurodiversity, mental health conditions and passengers whose needs may not always be immediately visible. As the parent of a neurodivergent child, I know that for many neurodivergent travellers, airports can be overwhelming environments. That is why facilities such as the Sunflower room at the now-closed terminal 1 at Manchester airport were so valuable. Having used that space myself, and spaces like it at other airports, I know at first hand that they provide a quiet space for passengers who find the main airport environment overstimulating. It is quite a good example of what thoughtful accessibility can look like. It is a relatively cheap and simple intervention, but for someone who might otherwise find the experience of travelling through an airport to be so overstimulating that it becomes a barrier to flying at all, it can make an enormous difference. Manchester airport did genuinely good work on this issue in terminal 1, which I hope will be replicated in due course in terminal 2. Many airports also recognise the sunflower lanyard, which helps passengers with non-visible disabilities to avoid some of the busiest and most overwhelming parts of the terminal. I would certainly like a similar approach to be adopted across the aviation sector and for such innovations to become the norm. As the Government undertake their consultation on this area, I hope that Ministers will study examples of best practice and consider whether such facilities could provide a blueprint for airports across the country. I am also pleased that the Bill addresses practical issues that disabled people face all too often. Everyone in the House will have heard distressing stories of disabled travellers being left on aircraft long after other passengers have disembarked because assistance was unavailable, or because wheelchairs and mobility aids were lost, damaged or mishandled. Those are not minor inconveniences; they can severely affect a person’s independence and, frankly, their dignity. For that reason, I particularly welcome the removal of the liability limit when wheelchairs, mobility aids and other medical devices are lost or damaged on domestic flights. That sensible and necessary reform recognises the essential nature of such devices and the impact that such occurrences can have on passengers who rely on them. The Bill also provides an opportunity to reflect on the wider passenger experience, including drop-off charges and getting to the airport. For those living in my constituency, the Manchester airport western link, first proposed by British Rail in the 1990s, would represent an important opportunity to improve connectivity and make everyday journeys easier. Better access to the airport would not only improve the experience of individual passengers and airport employees, but support local businesses, attract investment and strengthen links between Mid Cheshire and international markets. As Members may know, Manchester airport currently charges between £5.50 for five minutes and £25 for half an hour for someone to be dropped off directly outside the terminal. I accept that airports need to manage congestion and that we want people to use public transport where they can, but any charges must be fair and proportionate, particularly where passengers do not have a realistic alternative—and for my constituents there is no alternative, despite the airport being less than 10 miles away. If a review is to take place, I ask the Minister to ensure that it considers whether passengers—particularly disabled passengers and those with additional access needs—genuinely have a realistic alternative to paying the charge. Drop-off charges are one of the issues on which constituents have some of the strongest views, and it is important that any review should reflect their experiences. I also welcome the provisions in the Bill relating to airspace modernisation and the potential benefits of increased capacity, reduced delays and more efficient flight routes. However, technology and redesigning airspace can only take us so far if there are not enough trained air traffic controllers to operate the system. There have been shortages of air traffic controllers across Europe, and because the aviation system is so interconnected, problems in one country can quickly cause disruption elsewhere, as we have unfortunately seen this week. From a passenger perspective, it makes little difference whether a delay is caused by an airline, an airport or air traffic control—if they are still sitting in the departure lounge three hours later, the impact on their journey is exactly the same. I would be grateful if the Minister set out what the Government are doing to address the talent pipeline for air traffic controllers and whether there is sufficient workforce capacity to support the growth in aviation that the Government wish to see. Overall, I welcome the Bill because it seeks to create a more effective and responsive regulatory framework, while strengthening protections for disabled travellers represents a significant step forward in ensuring that air travel is more accessible, dignified and inclusive. I look forward to seeing the consultation process develop and to working constructively to ensure that the legislation delivers real improvements for passengers across the country.

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4. 9 Sep 2026·Parliament·Labour·Amanda Hack

   Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

   A member of GMB, the union that operates at East Midlands airport, told me that it was unusual if she had not received her first abusive customer by 5 am. There is real merit in seeing how we can ensure that the workers in our airports are treated appropriately.

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5. 9 Sep 2026·Parliament·Labour·Amanda Hack

   Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

   Thank you, Madam Deputy Speaker; you will be pleased to know that I have a wide variety of bags for my air travel. I receive a lot of correspondence on airport-related issues, as East Midlands airport is right at the top of my constituency, so the improvement of customer rights and protections will be key. Having an airport in my constituency also means that I have an intimate understanding of the issues created by having an airport for a neighbour. East Midlands airport has been good at engaging with me on complaints that arise from constituents, but there is always more to be done with the local community. While I appreciate that we are unable to legislate for all in this space, I strongly welcome the Bill’s measures on consultation. Airports should be encouraged to ensure that they are as friendly a neighbour as possible. Economically, we cannot ignore the fact that East Midlands airport employs 8,000 people, or that 375,000 tonnes of small airport freight passes through it every year. It is the largest small-parcel freight operation in the UK, with DHL, UPS, FedEx and Royal Mail all choosing to operate out of East Midlands airport. As a result, how we modernise airspace will be just as key for freight as it is for passenger aircraft. Some 91% of travellers get to East Midlands airport by car, leaving just 9% travelling by public transport, which is actually the lowest percentage in the country. Why? There is not a single train station in my constituency and the one closest to the airport, East Midlands Parkway, does not even offer a regular bus service. People have to rely on demand-responsive transport from the closest train station to the airport. Understandably, airport parking is one of the top subjects of correspondence I receive from my constituents, and even people outside my constituency have emailed because of the work my office has been doing on this issue. Drop-off charges, in particular, are a regular feature of my casework. Parking at East Midlands airport has recently been made barrierless—a lot of other Members have referred to that today—meaning that people can pay only online, or by using an automated phone line by midnight the following day. It can be really easy to forget to pay.

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6. 9 Sep 2026·Parliament·Labour·Amanda Hack

   Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

   I thank my hon. Friend for raising that important point. We have a double red line zone around East Midlands airport, which makes things incredibly dangerous, particularly for those who work at the airport, and whose family cannot afford the drop-off charges. They struggle to get their loved ones to work safely. Of course, most airports allow people to set up an automatic payment account, but that is simply not accessible for all. Some people use drop-off services only once or twice a year. Airports are essentially operating a system in which it is impossible to pay at the point of sale. I have repeatedly asked East Midlands airport to install a pay terminal inside the airport building, but that request has been repeatedly refused. The drop-off parking system is unfair, and I wrote to the parking management company, APCOA, to request data about the number of parking charge notices issued prior to the installation of the barrierless system at East Midlands airport and following the installation of that system. APCOA did not want to share that data, which I think answers my question. We need to look at the infrastructure around airports. On consumer protection, making sure that people can get to and from the airport safely has to be part of the conversation, because travellers and those who work at the airport feel that they have no choice other than to drive there, or to get a family member to drop them off, which adds costs to a holiday, or to travelling for work. I have raised this point with the Department before, and I would welcome an update on it from the Minister in his closing speech. It has to be said, though, that East Midlands airport has been doing some really valuable work on supporting and encouraging travel for people with disabilities. Last year, its assisted travel service won a national award for its initiatives to make travel more accessible and easier; the Minister experienced that at first hand when he visited my airport last week. It has also introduced the first UK WhatsApp-based live chat system for assisted travel customers, and has invested about £1.5 million in specialist vehicles, mobility aids and terminal accessibility features. I have travelled on one of those; as somebody who is frightened of heights, it did not really fill me with confidence, but not because it was not safe. East Midlands airport has also installed improved signage, refurbished toilets and provided quiet rooms, as well as a Changing Places toilet. Accessibility should not be the subject of a big, long conversation; it just needs to be embedded, and I think it is shameful that we are still having this conversation nationally. I greatly welcome the Government’s commitment to strengthening the rights of passengers, particularly in the accessibility space, and to removing compensation limits for wheelchairs, mobility aids and other assistive devices that are lost, damaged or destroyed by UK domestic flights. One interesting thing that arises when dealing with casework is that although wheelchairs are incredibly expensive, the time away from the wheelchair is just as important to consider. Replacing something specially adapted for a person is not an overnight job. They cannot order it from Amazon; it takes weeks to be delivered. Of course, there is more to be done on this, and I ask the Minister to set out in his response the timetable for consultation on accessibility issues. As a parent of a child who is multiple allergic, the conversation about how we treat those with allergies on flights is a really pressing issue for me. I am greatly pleased that the Government have committed to consulting on a range of accessibility issues, including allergies. With 3 million people in the UK alone affected by food allergies, it is essential that these concerns be addressed. Natasha’s Foundation, the UK food allergy charity, has put together a detailed briefing on the issues that people with food allergies face on planes, including some real-life stories. I do not think we can overestimate the dedicated work of Natasha’s family, and the personal impact on them of the tragic loss of Natasha on a plane. I encourage the Minister to read that report. It includes the fact that about 10% of travellers with food allergies report having had an allergic reaction during a flight. Allergies account for between 2% and 4% of all medical issues that arise on board commercial airlines. I can genuinely say, as the parent of a child with multiple allergies, that sending her on a plane is absolutely terrifying. She travelled alone for the first time earlier this year, for about five hours, and was not offered food on the flight because the crew could not manage her allergies. We need to consider those matters extremely seriously. In the light of the overnight air traffic control issue, I think it is also pertinent to talk about passenger, pilot and crew wellbeing in the event of a delay on our runways, and how it could be better managed through legislation. In February last year, I attended a roundtable discussion organised by the all-party parliamentary group on occupational safety and health, which was hosting a group of pilots representing the British Airline Pilots’ Association. We heard from the delegation about the ongoing challenges facing pilots, from regulatory failures to significant welfare concerns, particularly when boarding has already taken place. One of the situations described was pilots’ access to toilets. Delegates told us that pilots were frequently unable to use the toilet, and that sanitary items were often not provided for pilots, crew or passengers in the event of a delay. A key factor in the lack of access to such facilities is the fact that rest breaks have been driven down to legal minimums, and that too is something that we need to consider. I welcome the Bill’s commitment to strengthening passenger protection and ensuring that the industry maintains the highest standards of safety, but I hope that when the Minister responds to the debate, he will tell us what actions will be taken to support pilots and aeroplane staff during delays such as the one that occurred overnight.

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7. 9 Sep 2026·Parliament·Labour·Alistair Strathern

   Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

   It is a pleasure to speak in support of the important measures that the Government are bringing forward in the Bill. I thank the Secretary of State for the way in which she set them out at the start of the debate, and for the updates and assurances that she was able to give about the further work that will be done after the disruption to air travel over the past 48 hours. I know that my constituents who have been affected, as well as the constituents of colleagues from across the House, will welcome those assurances. Something that is deeply important to me—and, I know from correspondence, to many of my constituents—is finally tackling the accessibility issues that have affected far too many airline users with additional needs, because those needs are not being met appropriately. Since I was elected, it has been heartbreaking to hear about the ways in which the dignity of some of my constituents has been failed, from start to finish, by the aviation sector, when it has not been able to meet those needs appropriately. The removal of the compensation cap is an important way of tackling some of the most egregious issues that have affected my constituents. There is nothing more undignified than losing your means of getting around, on which you rely. The loss of wheelchairs and other mobility equipment by airlines is an issue that needs far greater focus, and greater compensation is a useful tool for driving that. The indignity that my constituents, and those of other Members, have suffered as a result has not been capped, so the compensation that they receive should not be capped either. As my hon. Friend the Member for Uxbridge and South Ruislip (Danny Beales) pointed out, when we implement these measures, we must ensure that we do not allow them to become an excuse for airlines standing back from serving our constituents. In his summing up, will the Minister clarify how we can ensure that after the important and long-overdue removal of the compensation cap, airlines cannot step back from providing services, and must finally honour their commitment to step up and deliver for those with accessibility needs? People’s accessibility needs do not stop at the need to ensure that their equipment is transported safely and securely. From getting through airports to boarding planes to disembarking, my constituents with additional needs continue to face many challenges at airports, so I welcome the commitment from the Minister and the Government to thinking about how we can to go further to tackle those issues. In this day and age, when so many of these issues are resolvable, it simply cannot be right that so many people suffer indignity, and an impact on their wellbeing and their willingness to fly, as a result of a failure to meet these needs appropriately, be it in the airport or the fault of the carrier. I look forward to hearing more from the Minister about how the Government will consult on important measures to put that right. I am sure that many colleagues will intervene on him to hear at greater length about those considerations. As the MP of a constituency that neighbours Luton airport, it would be remiss of me not to touch on the important things that could be unlocked by the Government’s focus on modernising flight paths. There are well-rehearsed arguments about the number of planes that should be flying in and out of airports, but there can be no excuse for using flight paths that do not minimise the disruption and impact on the communities around them, as well as the environmental impact. It beggars belief that for decades, many flight paths across the country have not been updated. I am glad that this Government are determined to put that right, and are getting a grip on the issue. They are taking the powers needed to drive this forward, and to capitalise on new flight technology, so that we can hopefully significantly reduce the impact of airline disruption at take-off and landing—both in terms of noise and environmental impact. My constituents near the airport deserve to know that everything is being done to reduce the impact of flight trajectories on their day-to-day lives. A robust approach to modernising flight paths can play an important part in delivering that. The Minister and I have spoken about that at great length, and I look forward to him sharing a bit more detail about how we can use these new powers at Luton airport to improve the lives of my constituents in neighbouring villages. We have had quite a bit of discussion today about how we can support people to get to our airports more easily. Luton airport and the pathways to it often run through my constituency, so a lot of my constituents—both those who use the airport and those who have to put up with the traffic from people travelling to it—have a really strong interest in it. It was really encouraging to see the airport operator introduce a pilot scheme over August in which it refunded the bus travel of anyone travelling to the airport for their holidays. That seems like a great initiative to me; it supports public transport, improves the viability of our vital bus networks at a time when they have never been more important to so many in my community, and cuts the emissions of those who are able to use public transport. Crucially, the scheme also reduces some of the impact of travel to the airport on my constituents, because it takes traffic off the roads and puts it on the buses. At this stage, though, the scheme is only a pilot. I would welcome the Government’s consideration, through both national legislation and direct engagement with the airport, of how we can continue to encourage the operator to incentivise this type of active travel. Strong active travel requirements have been put in place for Luton airport through recent consent orders, but the airport is not currently meeting those requirements. I urge the Minister and the Government, in their conversations with the airport, to ensure that it is meeting those requirements, to consider how the pilot could be extended, and to ensure that my constituents travelling to the airport can continue to benefit from free bus travel. I also ask them to ensure that everything that can be done is done to minimise the number of cars travelling to the airport. That will reduce pollution and, crucially, reduce some of the congestion for my communities. That sounds like a win and, with the co-operation of the Minister and the airports, I am sure we can deliver that big, bold win for my community. A number of other issues have been brought up in the debate that are not addressed by the Bill, but I am sure that the Minister will want to come back to them, and we will want to echo the points made today. I want to touch on the impact on those who work in the airline industry of the real rise in abuse and misbehaviour on planes. My constituency is near the airport, and a number of my constituents are very proud to work for airlines. They take great joy in the work that they do, and feel it is a great privilege to do it; they feel lucky to have the opportunity to do so on their doorstep. However, year after year, we have seen a worrying trend of increasing abusive behaviour from passengers. It has, on occasion, turned that dream to a daily nightmare. Unite the Union’s survey shows some pretty damning statistics about the increasing incidence of abuse of airline staff, and it is behoves all of us in this House to ensure that we take note and act accordingly. It simply cannot be right that 75% of airline staff surveyed were subject to verbal abuse recently, or that a third of them have been subject to physical intimidation or assault. It is in our power to start to put that right. Others have alluded to the fact that we see this worrying trend across public-facing services, but it behoves all of us in this House not to accept that worrying trend and instead to act on it. We must step up and protect our aviation workers and their right to work in a safe and secure workplace. We must ensure that they know that we, not just their employer, have their backs when they are subject to abuse. I thank the Minister and the Government for everything that they have already done in this Bill, particularly to get a grip on modernising flight paths. I truly hope that can improve the wellbeing of my community and reduce the polluting impact of flights taking off and landing at Luton airport. I look forward to further discussion, in this debate and beyond, about how we can continue to improve the Bill in order to protect workers and ensure that we are doing everything we can to improve accessibility for passengers at airports.

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8. 9 Sep 2026·Parliament·Labour·Alistair Strathern

   Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

   My hon. Friend will probably have heard me speak at great length today—for purely good reasons—about the importance of the subsidised bus travel that Luton airport offered over the summer holidays, not just to my constituents but to anyone intending to travel from the airport in August. Might not such subsidies, as opposed to just increasing the cost of drop-offs, be a positive way to encourage people to make that modal shift and travel sustainably, and to take people out of cars and on to buses when they travel to Luton airport in the future?

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9. 9 Sep 2026·Parliament·Labour·Alison Taylor

   Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

   The UK aviation sector is one of the best in the world. Glasgow international airport, in my constituency, has recently been very successful in attracting new routes. Can the Secretary of State confirm that further such expansion will not be hindered by slow regulatory frameworks?

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10. 9 Sep 2026·Parliament·Labour·Alison Taylor

    Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

    Airspace modernisation has been consulted on in Scotland. Will the Secretary of State do everything she can to ensure that the Scottish airspace modernisation programme remains a priority for NATS?

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11. 9 Sep 2026·Parliament·Labour·Alison Taylor

    Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

    On the issue of connectivity to airports, my hon. Friend and I have discussed in the past the fact that there is no rail link to Glasgow International airport. In fact, it is possible to get a train from Glasgow Central station to Manchester airport but not from Glasgow Central station to Glasgow airport. Does she have any comment to make on that matter?

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12. 9 Sep 2026·Parliament·Labour·Alison Taylor

    Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

    Does my hon. Friend agree that excessive drop-off charges can lead to dangerous behaviour around airports? The other day, I observed a taxi dropping off passengers in one of the lanes on the one-way system around Glasgow international airport, and I know that passengers are being dropped off further afield; they then have to walk along the side of the one-way system. Has my hon. Friend experienced difficulties like that in her constituency?

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13. 9 Sep 2026·Parliament·Labour·Alison Taylor

    Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

    Does my hon. Friend agree that if there are to be drop-off charges, then at the very least they should be increased only in line with inflation? At Glasgow airport, the increases since 2019 have way outstripped the cost of living and the normal rate of increases in line with inflation.

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14. 9 Sep 2026·Parliament·Labour·Alison Hume

    Topical Questions

    Ahead of World Suicide Prevention Day, it is important that we recognise the heightened risk of suicide among autistic women and girls, who are too often overlooked and diagnosed too late. Autistic people are three times more likely to attempt, or die by, suicide than non-autistic people. Will the Secretary of State set out what action the Government are taking to reduce suicide among women and girls with autism?

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15. 9 Sep 2026·Parliament·Labour·Alison Hume

    Summer Health and Resilience

    I welcome the Secretary of State to her place, and I welcome her statement. Last year, a wildfire raged across the North Yorkshire moors near Whitby, releasing 25,000 tonnes of carbon into the atmosphere. Wildfire smoke is a health risk and exacerbates symptoms for those with pre-existing health conditions. With the frequency and severity of wildfires increasing, may I ask what assessment my right hon. Friend has made of the health risks posed by wildfire smoke? How is her Department preparing for these growing public health challenges?

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16. 9 Sep 2026·Parliament·Labour·Alison Hume

    Education and Skills Reform

    I welcome the Education Secretary’s statement and welcome her to place. Scarborough is one of the pilot areas for Mission Coastal, which aims to improve educational outcomes in our coastal communities. Could my right hon. Friend provide an update on the progress of Mission Coastal and the steps the Government are taking to tackle regional inequalities in GCSE attainment?

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17. 9 Sep 2026·Parliament·Labour·Alex Mayer

    Bus Stops

    I beg to move, That this House has considered standards for bus stops. It is a pleasure to serve under your chairship, Sir Alec. This is my first time leading a Westminster Hall debate, and there was a degree of excitement in my office last week when the email arrived, alongside another email about a coach debate that I will lead in November. You wait ages for a Westminster Hall debate to turn up and then two come along at once. Many people in the House know that I bang on about buses, because I think they are brilliant. There are 3.7 billion bus journeys made a year. As is often said, they are the most used form of public transport. I assume that means that bus stops are the most used places for people to hang around waiting for public transport. That is why I believe we should lavish some attention on them, not least because they are all around us. About 86% of people live within a 10-minute walk of a bus stop. The Bus Services Act 2025 gives the Secretary of State brand new powers to look at the location, design and construction of stopping places—bus stops.

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18. 9 Sep 2026·Parliament·Labour·Alex Mayer

    Bus Stops

    My hon. Friend has a very snazzy station these days. Cambridge station has much improved over the period he has been the Member of Parliament. Having integrated transport matters. The Government’s strategy, Better Connected, talks to the fact that people use more than one form of public transport, so getting from the train to the bus matters greatly, which I will slightly address later. The Bus Services Act and accompanying guidance tend to focus on accessibility, which is very important.

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19. 9 Sep 2026·Parliament·Labour·Alex Mayer

    Bus Stops

    The hon. Gentleman makes a good point. I want to encourage as many people as possible to use our bus stops and buses. Seating is important because waiting in comfort makes it more likely that people will choose to use a bus. I am concerned about accessibility, but I also want to ask another question. I want to move beyond, “Can I use the bus stop?” to “Would I like to or choose to use the bus stop?” I said in my maiden speech that bus stops were the window to the soul of buses—[Laughter.] I know: I am strange like that. But at least I keep to a theme. Each bus stop should give a promise of the journey ahead. I believe, therefore, that we should have national standards for bus stops. Whenever I suggest anything like national standards, Ministers tell me that local people are best placed to decide. I absolutely agree that Ministers should not be deciding whether one’s bus stop is here on the road or 25 yards further along, but national standards do reduce duplication. That is one of the issues that many local councils and transport authorities talk to me about. Portsmouth is often mentioned as an example of a place with very good bus stops. They have 579 bus stops, and they decided to do a 72-point audit of them. They checked them all and decided that they were going to improve them in four different ways. Interestingly, their transport lead says that they would have welcomed national standards, because they spent a quarter of their time and budget on developing their own local standards. They would much rather have ploughed that into actually making bus stops better. So even they believe that we should have national standards. I am not saying that one size fits all. It is obvious that a different kind of bus stop will be needed for a small rural area as opposed to a large hospital. Again, people have already done some of this work. Portsmouth has come up with six different varieties of bus stop. The Campaign for Better Transport has four. Norfolk county council has split its bus stops into bronze, silver, gold and platinum. A lot of that work has been done and could be implemented into some national standards. What do I think should be in those standards? The very first thing is: “Can I find the bus?” That is the first question passengers ask. The modern bus stop really came into being in London in the 1820s. The first buses were in Manchester, but the first bus stops that we would understand were in London with a pole and a flag. Yet over a century later, it is sometimes still quite difficult to find the bus stop, as my hon. Friend the Member for Cambridge (Daniel Zeichner) said.

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20. 9 Sep 2026·Parliament·Labour·Alex Mayer

    Bus Stops

    That is an anecdote that my hon. Friend tells often, and I absolutely agree with him. At completely the other end of the spectrum, I got the train to Stockport recently to make an onward journey to Manchester, for reasons I am sure most Members can understand. When I got to the train station at Stockport, I decided that I would get the bus to a campaign centre in Manchester. I went on a particularly circuitous route to get there, despite the fact that the bus station was actually rather near. That is because the signpost that I could have spotted said it was for Stockport Interchange, Viaduct Park. There was no mention of the word bus and no picture of a bus. As a visitor, I did not have the faintest idea that it meant bus, so I went on a long walk to find the buses. We need to make it simple for people, whether in a rural area or in a larger city. Sometimes we make public transport too complicated. I am also reminded of a time when a transport officer was trying to explain this snazzy new concept of a transport hub to me. He went round and round in circles until eventually I said, “So it is a bus stop with a bicycle pump.” He reluctantly agreed, but he really did not want to call it a bus stop. We need to talk in a language that passengers understand, so national standards should absolutely start with the basics: a recognisable stop, name and clear signage. We have found the bus stop, so what next? My second question is: “Does it smell?” It is really slightly broader than that: “Is it clean? Is it well lit?” As the hon. Member for Strangford (Jim Shannon) mentioned, is there somewhere I can sit? The Campaign for Better Transport ran a survey called “Bus Stop Stories”, and a man called Paul was quoted as saying: “The bus stop I use has a shelter, which is positive. However, the so-called seat is far too narrow for someone to actually sit down.” If the bus stop is just a pole, how does it look—dilapidated or delightful? At the bigger bus stops, are there other things passengers can do? Can I charge my phone or get wi-fi? Some bus stops allow people to call for help; is there CCTV to make people feel safer? I really welcome the requirement for all local transport authorities to use Transport Focus’s “Your Bus Journey” survey. That is absolutely a push in the right direction, and it will encourage some of the more recalcitrant authorities—perhaps authorities such as Central Bedfordshire council—to collect information on what local passengers actually think. The survey found that, overall, 81% of people were satisfied with their bus stop, but I think there might be a difference between actual passengers who use buses and would-be passengers. I am really bothered about the would-be passengers, because we will have a growing and thriving network only if we get those people on board. The Campaign for Better Transport says that 23% of people are put off using the bus because of poorly maintained shelters, and that 47% of people say that a clean and comfortable shelter would make them use the bus more often. My third question is: “Do I know when the bus is coming?” We could have an entire debate on things like real-time information, ghost buses and the like. A timetable really helps people to know whether the bus is coming, but currently only a third of bus stops have up-to-date timetable information, and only around 16% of stops have real-time information—the proportion is growing, which is good. The research in this area is really rather fascinating. If someone standing at a bus stop with real-time information has been there for 10 minutes, then the bus arrives, and they are surveyed afterwards, they say they have been waiting for 11 minutes. If exactly the same thing happens—someone waits for 10 minutes—but there is no real-time information at the stop, and the passenger is asked how long they have been waiting, they will say they have been waiting for 21 minutes. Obviously, I want all passengers to think they have been there for about 25 seconds, and that it all passes in the blink of an eye because it is so fun waiting at the bus stop. But the key point is that nothing has changed in terms of the clock, only the passenger experience. There have been positive developments on real-time information. The major bus operators are definitely sending out their pings as to where the bus is far more often than they used to. Non-passenger stops—rest stops or stops when drivers change over—have also been added to the bus open data service, or BODS, which is the national database. That makes it much easier for passengers to know when buses are actually coming. Challenges remain, though. In some ways we are slightly going backwards: some of the older buses in rural and coastal areas were using 3G, but they are now using 2G because 3G is being turned off. There will always be on-the-day challenges around roadworks and congestion, with bus operators making decisions to try to get their buses back on the timetable; that information also needs to be fed through. Will the Minister please update us on what is happening with the proposed disruption tool that the Department has been working on for some time? We have many examples of bus operators manually updating their records on the day because a bus is delayed, and then physically ringing up the local transport authority to tell them the same information, so that the authority can manually input it into their systems and it appears at the bus stop for passengers. Is any work going on, perhaps at the Bus Centre of Excellence, to overcome some of those issues, perhaps using AI? All those are issues we would like to see covered in a national standard. Throughout the country, some places are doing bus stops really well, including the award-winning bus stop outside Asda in Dunstable, which has a green roof, is really wide and spacious, and has seats. There is also a fantastic bus stop in Norwich—I have read about it but not yet visited—that apparently has a swing in it, and which also won a prize. I look forward to visiting. Given that the latest enhanced partnership manual has in effect recognised that best practice exists throughout the country—for example, on multi-operator ticketing—but that it does not necessarily happen without a bit of a carrot-and-stick approach, would the Minister consider including further national standards on bus stops in a future update of the manual? Finally, there is the parallel issue of who owns the bus stop. Currently, it is a complete and utter mess—read council websites and weep. This is from West Sussex county council: “The different elements that go to make up a bus stop are managed by one of 3 different organisations. Please ensure that you contact the correct one if you have a query or wish to report an issue”. This is from Cambridgeshire county council: “It should be noted that whilst bus shelters are located on the highway, they do not form part of the highway asset provided and managed by the County Council as the Highway Authority.” Mayoral devolution could make this even worse. Many unitary authorities are concerned about splitting up transport and highways powers. A strategic authority officer I spoke to yesterday told me that “Devolution by default” should include giving highways powers to the regional authority, not least to make sure that the revenue that some of the bus stops generate is not then diverted to something like adult social services. We brought track and train together; it is not beyond the wit of man to bring bus stop and bus together, too. The local transport authority clearly ought to have that responsibility. We also need to make sure there are resources on an ongoing basis. I very much welcome the multi-year funding settlements, but it is not always linear. For example, snazzy new real-time information screens were introduced in Lancaster and then turned off because money was not available for their ongoing upkeep. They are back on again now, but this remains an issue. Some in the industry are concerned that, because we have so much investment right now, in five years’ time—when the contracts end, when the screens need renewing or the batteries start failing—not everything will be in place to allow us to fix any issues. Fundamentally, we need national standards for our bus stops, because a really nice bus stop brings in more passengers and grows the network. They also give pride in place. They look different and they look good. I therefore urge the Minister to consider national standards for bus stops so that everyone can have a great British bus stop.

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21. 9 Sep 2026·Parliament·Labour·Alex Davies-Jones

    Tackling Violence against Women and Girls

    We are driving action across Government to deliver our landmark commitment to halve violence against women and girls in a decade. That includes the national roll-out of our life-changing domestic abuse protection orders across England and Wales, setting up pilots in schools to tackle harmful behaviours and delivering a flagship GP referral programme in England to better support victims.

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22. 9 Sep 2026·Parliament·Labour·Alex Davies-Jones

    Tackling Violence against Women and Girls

    I thank the hon. Gentleman for raising this vital point, and my thoughts are with everyone tomorrow recognising the day tomorrow. The Law Commission is looking at the links between suicide and domestic abuse, we are working with the Office of the Chief Coroner to formally establish a pathway, and we are also working with brilliant organisations, such as the one from the hon. Gentleman’s constituency, that support bereaved families and individuals.

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23. 9 Sep 2026·Parliament·Labour·Alex Davies-Jones

    Tackling Violence against Women and Girls

    Absolutely. Prevention is at the heart of our flagship strategy to tackle violence against women and girls. That is why we are working on healthy relationship guidance so that all children can understand where to get help and what is an important relationship in their lives. Secondary pupils will be given information on where to report abuse and seek medical attention when required. Just yesterday, I got to witness that in person in Colchester at the Centre for Action on Rape and Abuse—a fantastic organisation that helps young people to rebuild their lives following sexual violence.

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24. 9 Sep 2026·Parliament·Labour·Alex Davies-Jones

    Tackling Violence against Women and Girls

    We have had to put the early release scheme in place to ensure that our criminal justice system is able to function and help all victims, regardless of the type of crime. I regularly meet with all the organisations mentioned in that letter to discuss what protections we can best put in place. He will know that we have increased funding to support victim support services, and there will be a presumption on tagging on release. We are introducing world-first restriction zones to ensure that victims no longer have to constantly look over their shoulder, wondering where their perpetrator is. We are also working on timely communication to ensure that we keep victims and survivors informed, and they can feed in directly to licensing conditions. I will happily discuss this matter with him further if he wishes.

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25. 9 Sep 2026·Parliament·Labour·Alex Davies-Jones

    Tackling Violence against Women and Girls

    I am happy to reiterate that commitment at the Dispatch Box today. I pay tribute to the Killed Women campaign, which has fought long and hard to secure this change. We will introduce a new 25-year starting point for domestic murders applying to anyone who murders their current or former intimate partner, and we will bring forward the change as soon as parliamentary time allows.

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26. 9 Sep 2026·Parliament·Labour·Alex Davies-Jones

    Tackling Violence against Women and Girls

    I welcome the hon. Lady to her place, and I look forward to working with her on tackling violence against women and girls. This issue should not be party political or involve any borders, and the answer to tackling it includes us all. Our flagship strategy on tackling violence against women and girls is to tackle all forms of violence against women and girls, wherever it occurs and by whomever.

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27. 9 Sep 2026·Parliament·Labour·Alex Davies-Jones

    Tackling Violence against Women and Girls

    Deportations of those who commit crimes in this country are up significantly under this Government—we are taking that direct action. I would say to the hon. Lady that anyone who commits crimes against women and girls should expect the full force of the law, and they will face it. We are seeking to educate everyone on what is acceptable in our country, because those are our British values.

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28. 9 Sep 2026·Parliament·Labour·Alex Davies-Jones

    Tackling Violence against Women and Girls

    I thank the Liberal Democrat spokesperson for raising this issue. She will know that great strides have been made in this campaign, including by my hon. Friend—my good friend—the Member for Rotherham (Sarah Champion). I will happily meet with the hon. Lady to discuss this further to see what more we need to do to protect women and girls, and all children, from these heinous crimes.

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29. 9 Sep 2026·Parliament·Labour·Al Carns

    Jaguar Land Rover: Redundancies

    Four thousand job losses will have a massive impact on the west midlands, and particularly on Birmingham Selly Oak, where hundreds of jobs will be affected and people’s economic futures will be cut short. I welcome Richard Parker’s half a million pounds of support, but I worry that JLR’s “global market conditions” boils down to three key things: Chinese domination of the electrical vehicle market, not just in the UK, but across the entirety of Europe; tariffs from America; and perhaps the first salvo in what we would call advanced or artificial intelligence taking over administrative and managerial roles in major manufacturing companies across the entirety of Europe. What are the Government doing to prepare themselves for AI replacing a lot of these jobs, and what are we doing to help?

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30. 9 Sep 2026·Parliament·Labour·Adam Thompson

    Education and Skills Reform

    In my previous career teaching—first, secondary physics, and later, degree-level apprentice engineering—I saw over and over and over how powerful apprenticeships are in enabling both excellence in our brilliant engineering sector and personal social mobility for the apprentices themselves. May I therefore thank the Secretary of State for her statement today and her renewed commitment to technical education generally? Will she elaborate on the role of degree-level apprenticeships specifically in her ongoing vision for our world-class education system?

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31. 9 Sep 2026·Parliament·SNP·Graham Leadbitter

    Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

    The Secretary of State commented on the extensive and continued disruption of passenger and air freight services that has occurred as a consequence of the collapse of the NATS system yesterday. That disruption will not be fully resolved before the weekend. For people and businesses in Scotland and across the UK, this is deeply concerning. It results in lost work time, affecting productivity, and it disrupts time-critical services, including medical flights and cold-chain delivery mechanisms. For example, about £1 million-worth of Scottish salmon is exported through Heathrow alone every single day, and that is just one sector in one of the home nations. That level of disruption, affecting all the home nations and, indeed, many other countries, cannot be allowed to happen again. There is a serious question to be asked about the clear lack of back-up systems, given that this incident lasted for several hours, with an estimated quarter of a million passengers disrupted. I welcome the actions that the Secretary of State set out, but I urge the Department to publish an assessment of the cost of this episode to individuals and businesses as soon as practicable. I am certain that Ministers will have cross-party backing in holding hold NATS to account and ensuring that it has far more robust back-up systems in future.

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32. 9 Sep 2026·Parliament·SNP·Graham Leadbitter

    Civil Aviation (Consumer Protection and Regulatory Reform) Bill [Lords]

    Yes, absolutely. People in airports up and down the country are having to manage the delayed flights at their end. Pulling in people from around the airport adds cost. Some regional airports are operating on much smaller margins, and the expense of bringing in additional staff has a significant impact on them. This incident will have been not just frustrating for many people, but quite distressing and very costly. The measures in this Bill are predominantly welcome, and the SNP here and in government in Scotland is broadly supportive. However, I draw attention to amendment 33, tabled in the Lords, which introduced a review of airport parking charges, which was not in the Bill originally. I am not against that in principle, but the original text would not have required a legislative consent motion. It looks like consent will now be required, following the introduction of amendment 33 in the Lords, and I ask the Minister to address that point. If a legislative consent motion is required from the Scottish Parliament, it is essential that appropriate time is built in for proper scrutiny of this element of the Bill by MSPs, prior to Report. I want to raise the issues facing people with e-visas. Many have not been allowed to board aircraft coming to the UK, even though they have a legitimate right to travel and gain entry, because ground staff are not sufficiently trained or aware of how to check and scrutinise e-visa documentation. In these circumstances, passengers who are incorrectly refused boarding may not have a right to be compensated. That can be hugely costly and is inherently unfair. The legislation provides protection for adequately documented passengers who are denied boarding, but it does not define what constitutes being “adequately documented”. The Prime Minister has talked about giving people agency, but many people in such circumstances clearly do not have agency. For digital documentation, it seems obvious that the onus should be on the carrier to check it. A passenger in another country, with potential language barriers and limited digital access, is clearly disadvantaged if the onus is on them. The campaign group the3million has proposed a well-considered amendment to the Bill, which I am sure the Minister will be aware of. Will he give consideration to tackling that issue through an amendment to the Bill? It is a significant consumer issue for people who are entitled to travel and have a visa, but are refused boarding. It is a very costly experience if they do not get compensation for being incorrectly refused boarding. I have two significant airports in my constituency: a civilian airport in Inverness, and an airbase at RAF Lossiemouth. Clearly, military aircraft movements do not come under civilian aircraft legislation, but people who live in the vicinity of a military base experience noise and environmental issues. I am not suggesting for a minute that there should be constraints that would make operational flying difficult for the military. However, in the case of regular training exercises and regular training flights, which is predominantly what most flights out of our military bases are, more work could be done to improve how the military communicates with local communities. The expectations should be a bit closer to our expectations for a normal domestic airport. Has the Minister considered that, and will the Department have conversations with the Ministry of Defence to see how much room there is for manoeuvre? We do not necessarily need hard legislation that says the MOD must do x, y and z, because it would be wrong to constrain its ability to do its core work. However, we could explore how to minimise the environmental impact of routine flights on people who live close to what can be very noisy bases. They accept the noise, because the bases produce a huge amount of employment. People recognise their importance to the defence of the country, so they are very accepting, but that does not mean that this issue should not be addressed in the best possible way to try to improve things. We should always be looking for improvement. Finally, I commute to this place 40 weeks a year, give or take, so I take 80 flights a year. I spend about seven hours a week either in airports or on aircraft. Like other Members, I emphasise that it is a predominantly positive experience, and is largely without significant delay, but when significant delays do occur and people miss connections, often to long-haul flights, it can be really distressing, so the consumer element and protecting people are absolutely critical. I have regularly seen passengers who have been distressed about the circumstances they are in. Sometimes, they are flying for deeply personal reasons—bereavements and such like—and it is a more stressful form of transport than getting on and off a bus. Unlike people taking a single bus for a few miles and getting off at the other end, they have to plan for security, plan for their baggage and all those things. It requires a lot more thinking before someone gets on a plane, and for those who are there in difficult circumstances, it is all the more important that we ensure the experience is as good as it possibly can be for the people using it.

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33. 9 Sep 2026·Parliament·SNP·Dave Doogan

    Engagements

    In the coming weeks, energy bills will rise again for households across the United Kingdom; within the last few days, five major mortgage lenders have pushed up mortgage prices for households across the United Kingdom; and within the last few hours, the cost of a barrel of oil has gone to over $100, pushing up prices at the pumps for motorists across the United Kingdom. Despite that, the Prime Minister still seems fairly well liked. I will let you into a wee secret, Mr Speaker: I quite like the new Prime Minister. But popularity will not pay the bills during this winter’s looming cost of living emergency, so will the Prime Minister stand up now and tell people what he is going to do to help?

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34. 9 Sep 2026·Parliament·SNP·Chris Law

    Engagements

    Q11. In response to my question last week, the Prime Minister stated that he was “very aware of every word in the Good Friday agreement, and I will stick to it 100% as Prime Minister.”—[Official Report, 1 September 2026; Vol. 790, c. 50.]He will therefore know that the Northern Ireland Act 1998 contains a provision for a referendum on leaving the United Kingdom, but no equivalent provision exists in the law for Scotland. Does he recognise that the people of Scotland have an equal right to choose their own future, and that the conditions for a second independence referendum should be set out in law?

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35. 9 Sep 2026·Parliament·Reform·Suella Braverman

    Education and Skills Reform

    There are aspects of the Secretary of State’s statement that I welcome. I was going to say that no one had yet mentioned white working-class boys, but she mentioned them just a minute ago. She will know that the data is compelling. White working-class children, in particular boys, have one of the lowest participation rates in GCSEs, are more likely to flag as persistently absent from school and have the worst educational outcomes. Does she agree that that failure reflects the profound challenges with the curriculum, teacher training, discipline in the classroom, parental engagement and vocational training, and that we need targeted measures rather than generic approaches?

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36. 9 Sep 2026·Parliament·Reform·Richard Tice

    Jaguar Land Rover: Redundancies

    This House needs to wake up urgently, because the truth is that these 4,000 JLR jobs are being sacrificed on the altar of net stupid zero, which was introduced in 2019, since when JLR production has collapsed from almost 400,000 vehicles to under 200,000. Energy prices have doubled, and the previous Conservative Government introduced the ridiculous zero emission vehicle mandate. Meanwhile, Chinese imports have increased from a few thousand vehicles to almost 300,000—some 15% of the market. The whole of the UK market will be destroyed in the next five to seven years unless this Government take urgent action. Will the Government do the right thing, scrap the ZEV mandate, and do what the US has done: introduce 100% tariffs on all Chinese EV imports?

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37. 9 Sep 2026·Parliament·Plaid Cymru·Liz Saville Roberts

    Engagements

    Q9. Yr Heliwr in Nefyn is a community-owned pub, and it is buzzing with events fuelled by local beers and food. I have to declare an interest; I have shares in Yr Heliwr, and it makes my husband very happy indeed. Supporting businesses like Yr Heliwr is key for economic growth in coastal areas, but they are held back by a 20% VAT rate; in France, Spain and Italy, hospitality pays just 10%. Will the Prime Minister have a word with the Chancellor before the autumn Budget and cut VAT for hospitality to prove that postcodes furthest from London and Manchester will not be forgotten in his drive for growth?

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38. 9 Sep 2026·Parliament·Lib Dem·Wera Hobhouse

    Engagements

    Q4. Community energy is a fantastic way of empowering communities and helping with both energy security and the cost of living. The Energy Security and Net Zero Committee recently published a report in which we identified that people living around a community energy project still cannot buy that electricity because of complex market regulations. Beechen Cliff school in Bath has solar panels on its roof that produce lots of excess electricity during the summer months, but the many households living around it cannot buy and use it. Will the Prime Minister support the acceleration of change to market reform to ensure that we unleash the full potential of community energy?

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39. 9 Sep 2026·Parliament·Lib Dem·Wendy Chamberlain

    Public Confidence in the Police

    I recognise the hon. Member’s police service; I myself served for 12 years in Lothian and Borders police. One of the challenges we now have is that there is a continual churn in police roles, which means that communities do not know their police officers and their police officers do not know them. Does the hon. Member agree that, culturally, that is something the police service needs to tackle?

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40. 9 Sep 2026·Parliament·Lib Dem·Wendy Chamberlain

    Public Confidence in the Police

    When we talk about confidence in policing, it is important that we acknowledge that we have a role to play in that as elected representatives. Youth antisocial behaviour has been a problem in my North East Fife constituency over the summer, in places such as Crail and Elie, but when I engaged with local officers, I found they had good intelligence and had dealt with the events pretty robustly afterwards. The fact of the matter is that the community were not aware of that. Does my hon. Friend agree that we have a responsibility to tell the public about the work our local officers are doing?

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