Social Housing Bill (Third sitting)
I am always open to evidence that it does not have sufficient powers. My judgment is that it does, and that the consumer ratings it hands out—we are getting a steady stream of them now—really do have an impact in driving improvements in landlord behaviour. Central to the regime is the regulator’s independent and risk-based approach. That allows the regulator to target its engagement and interventions to areas where there is the greatest risk of harm to tenants. It is worth clarifying that tenants and other members of the public can refer matters to the regulator where they believe that a registered provider may not be meeting the outcomes <span id="120" class="column-number" data-column-number="120"></span>of the standards, and the regulator may take those concerns into account as part of its wider regulatory activity, including inspections. However, in our view, introducing tenant-triggered inspections risks cutting across that approach by potentially diverting regulatory resource away from higher-risk providers or issues, while undermining the regulator’s ability to act independently. Our view is that the existing framework already ensures that tenants’ concerns can inform regulatory action, by allowing the regulator to determine where intervention is most needed. On new clause 53, which the shadow Minister made clear is a probing amendment, I would have particular concerns about introducing a mechanism whereby the regulator would inspect individual tenant’s dwellings. Although individual tenants can escalate issues to the regulator, as I have made clear, it considers performance against the regulatory standards at a landlord level and seeks assurance that the landlord is delivering the outcomes set out in the regulatory standards. The regulator directly inspecting individual homes would move away from its co-regulatory approach and would require significant additional resource. In addition, tenant views already play an important role in the existing regime, and the regulator draws on a range of sources as part of its inspections, including through the landlords complaints process, the Housing Ombudsman and direct referrals. The existing framework ensures that tenants already play an important role in the system, without the need for a statutory mechanism to trigger inspections. For those reasons, I respectfully ask hon. Members not to press their new clauses.