Parliament's party history for this member: Labour ( – present).
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8. Miscellaneous
Unpaid member of the independent Housing Policy and Delivery Oversight Committee
I thank the Minister for his statement. I urge him to make a “minded to” decision as quickly as possible for Hampshire, and for that to include the creation of a north Hampshire unitary authority. It is right economically and for the delivery of public services, and has a coalition of charities and businesses behind it. I also join my hon. Friend the Member for Exeter (Steve Race) in urging representation for districts—not just cities, but large towns such as Basingstoke—on the Hampshire and the Solent combined county authority.
I respect the right hon. Gentleman’s experience, and the tone in which he is delivering his speech. However, on the point of credibility, I would gently ask him this question. In April 2024, the Conservative Government committed to a target for defence spending in 2030—that target was, of course, 2.5%. A month earlier, they cut national insurance, and they committed to a further cut in national insurance in the manifesto. Will he reflect a little harder on the credibility of the Conservatives on this issue, given their failure to commit to 3% mere months before their party said that defence spending should be 3%, and with no real means to pay for it?
Building Safety (Remediation of Unsafe Cladding etc) Bill
My hon. Friend is making a really strong speech about the need for this Bill. Does she agree that this action is long overdue? Residents in Crown Heights in my constituency have waited for years—far too long. They have been in financial uncertainty, and uncertainty about their safety, and they deserve a clear timeline of when their remediation works will be completed. Residents like those in Crown Heights will be served better in the future by action that will be delivered through this Bill.
I have met many men and their families in Basingstoke who have been affected by prostate cancer. Although many of them welcome the targeted screening programme, we need reassurance from the Government. As more evidence comes to light from the fantastic Transform programme, does my hon. Friend agree that the Government should commit to expanding it as the evidence allows?
I congratulate my hon. Friends the Members for Redditch (Chris Bloore) and for Lichfield (Dave Robertson) on securing the debate and on their valiant campaigning in this area. Since my election, constituents across Basingstoke and the villages I represent have contacted me with stories similar to those we have heard from many hon. Members—stories in which residents, businesses and public services have been affected.
One constituent reported no letter deliveries to their road for over two weeks and items not delivered, including, as many others have said, a hospital appointment letter and a credit card. Another constituent reported that some Basingstoke postcodes were experiencing gaps of between 11 days and some weeks between deliveries. Another constituent informed us that they had only received two deliveries in a month, with first-class items taking up to two weeks to arrive. They also raised concerns about Royal Mail’s complaints handling, which we have now raised with Ofcom’s as the regulatory oversight body, alongside those concerns about local delivery delays.
As many other Members have said, this is not a trivial issue. Earlier today, I received an email from a constituent in Oakley, a village that I represent. In his words,
“Residents in the village are not receiving their post in a timely manner—not receiving doctor’s appointments, HMRC tax details, documents from the DVLA about road tax, bank and credit card statements. This is a total disgrace.”
I know that Members across the House agree. Indeed, he highlighted the fact that he recently purchased a new car but had to wait over 10 days because the document he needed was sat in the sorting office.
As many other Members have said, this situation is not the fault of our posties locally or across the country, who work exceptionally hard to get mail out to residents. They see themselves, rightly, as an important public service, and they—more than anyone—want Royal Mail to succeed. It is clear that what constituents in Basingstoke are experiencing is not a mere local blip, but part of a consistent national pattern that includes missed targets on first-class and second-class deliveries, and an estimated 220 million letters delivered late every year, according to Ofcom, which has fined Royal Mail £5.6 million for its performance in 2022-23, £10.5 million for 2023-24 and £21 million for 2024-25—successive years of failure. In June, Ofcom opened a fourth consecutive investigation, this time into performance during 2025-26.
Indeed, I was going to say that I would like to see the Government press Ofcom and Royal Mail to deliver much more granular data on delivery targets. That is really important, because the national performance —woeful as it is—does not represent the even worse performance that we are seeing locally. Indeed, Royal Mail has been set lower targets nationally, but it is not even meeting them. And behind these figures and statistics are the streets and lanes, like those in my constituency, where the post simply does not come. Members across this House recognise this; it is a cross-party concern about a service that the whole country depends on. The Communication Workers Union has highlighted this over and again: persistent delivery failures; a growing recruitment and retention crisis; and an unevenly regulated postal market which threatens the future of the universal service that we have heard so many Members speak about so passionately tonight.
Royal Mail has told all of us, I think, that it recognises the problem and is committed and is making promises for change but, frankly, all of us in this House and my constituents have heard these promises before. The test of any plan will not be what it says on paper; it will be whether hospital letters start to arrive before appointments.
I welcome the Government’s clear stance in response. Ministers have told Royal Mail’s leadership that its service has been unacceptable for too long and the pace of improvement must increase. The public deserve a reliable postal service and are right to expect better, and I welcome the Government’s commitment to keep holding Royal Mail to account. I hope the Minister will continue applying that pressure. In particular, I hope she will consider whether Ofcom is currently really up to the job of regulating Royal Mail and look closely at how Royal Mail handles complaints. As many Members have said this evening, our constituents find the way in which it deals with those complaints totally inadequate. The Government must also press for greater transparency on local performance, as we have just discussed, and look seriously at the recommendations of the Business and Trade Committee’s May 2026 report on the regulation of postal services and the proposals, as other Members have mentioned, from the CWU, including on a level playing field for the sector, a new regulatory framework and building on the Government’s golden share.
Royal Mail remains a vital national institution providing an essential universal service. We all have a stake in ensuring it succeeds, not least my constituents in Basingstoke, who have every right to expect better.<span id="122" class="column-number" data-column-number="122"></span>
The shadow Minister points to the figures since 2024-25 and refers specifically to the last 18 months, but Royal Mail was fined £5.6 million in 2023 and nearly double that amount in 2024. Does he not recognise that the Conservative Government failed to grip this issue?
It is a pleasure to serve under your chairship, Ms McVey. I am particularly grateful for your latitude given my slightly tardy arrival. I am also grateful to my hon. Friend the Member for Reading Central (Matt Rodda) for securing the debate.
As many hon. Members have said, the floods have caused catastrophic damage and loss of life. As my hon. Friend the Member for Harrow West (Gareth Thomas) mentioned, Nepal’s National Disaster Risk Reduction and Management Authority has highlighted that 1,455 people have been confirmed dead and over 5,000 are missing. Few of us will forget the devastating scenes that we saw on our television screens as whole places were swept away as a result of the floods. Sadly, given the number of people missing, the death toll is likely to continue to rise and the flooding is likely to continue to affect many other lives. With homes, schools and health services ruined, and whole communities devastated, it will take a long time to rebuild. As hon. Members have said, that is why the long-term commitment and support of the UK Government, in partnership with the Nepalese Government, is so important.
This horrifying event has impacted not just Nepal and those in Tibet, but the Nepalese community around the world, including those in the strong Nepalese community who have proudly made the UK their home. <span id="141WH" class="column-number" data-column-number="141WH"></span>I am proud to represent one of the largest Nepalese communities in the UK, including many Gurkha veterans, and I know how much of an impact the incident has had on our local community. I was pleased to join a local vigil organised by the Basingstoke Nepalese community. As my hon. Friend the Member for Reading Central mentioned, it was incredibly well attended by people of all backgrounds.
We reflected on not just the profound loss and impact of the floods, but the acts of heroism, small and large, that have been carried out by many people in Nepal. The hon. Member for Strangford (Jim Shannon) mentioned the school principal, Rajendra Dawadi, whose quick thinking saved the lives of 900 children. There is also Chhiring Tamang, the school bus driver whose quick thinking to drive 50 children across a bridge before it was swept away saved their lives, and Priya Adhikari, Nepal’s first female helicopter pilot, who flew more than 100 rescue missions during the crisis.
Those acts of heroism came alongside small acts of support, including by those in the Basingstoke Nepalese community who have been leading fundraising efforts to support those affected by the floods back home. I pay tribute to the chair, Bijay, the general secretary, Jagadish, and the whole committee in Basingstoke for its work in leading that support.
I also welcome the support that the UK Government have given to Nepal and the British nationals affected by the floods. As others have mentioned, that includes £5 million in humanitarian assistance for emergency shelter, healthcare, food, clean water and sanitation; the longer-term partnership, which has existed for a long time, of £100 million for Nepal’s disaster resilience, humanitarian assistance and climate adaptation; and the wider financial support that others have mentioned through institutions such as the World Bank. Other acts include consular support, staffing and deployment, diplomatic engagement, ministerial visits and engagement with affected communities in the UK. The support was incredibly well received by the local community in Basingstoke and again emphasises the long-standing partnership and friendship between our two countries.
As my right hon. Friend the Member for Oxford East (Anneliese Dodds) mentioned, the disaster highlights once again the disastrous impacts of climate change. It shows the important leadership role that the UK can play, must play and is playing to combat what is the greatest threat to our economy, society and security here in the UK and around the world. I welcome the fact that the Government remain committed to meeting our climate targets here at home, and that the new Foreign Secretary has rightly placed climate and nature security at the heart of our national security and foreign policy decision making. As the floods have shown, and as the Foreign Secretary has said, climate change and nature loss are not just issues for climate and environment Ministers alone; they are defining challenges for our economy, foreign policy and national security. No one recognises that more than the people of Nepal, and it was a big theme of the vigil event that we hosted in Basingstoke.
I conclude by asking the Minister what further action the Government will take to support Nepal in recovering from the floods, seeking reassurance that the Government <span id="142WH" class="column-number" data-column-number="142WH"></span>will remain engaged in helping the recovery in the medium to long term. To echo my hon. Friend the Member for Harrow West, because it will be such a long recovery, that long-term support will be so important. Long after the floods have been forgotten and are no longer being played on the news, we must remain a steadfast partner. I also seek reassurance that support will remain available for affected British nationals, including those who may have loved ones among the missing. I also echo the urging of my hon. Friend the Member for Reading Central for the Government to finally resolve the pensions issue, which I have been working on with the local Gurkha community in Basingstoke. Finally, I again pay tribute to the local Nepalese community that I am so proud to represent.
<Question HRSContentId="{E8D4A9B2-09ED-419E-9218-59186355CC69}">21. <QuestionText HRSContentId="{5B869385-4C4F-4FB5-810C-4489C1461759}">What steps he is taking to support young people into employment.</QuestionText> </Question>
Youth hubs such as that based in Inclusion Education in Basingstoke provide fantastic opportunities for young people, including those with special educational needs and disabilities, to learn and to work. Could the Secretary of State say a bit more about how youth hubs are helping to deliver the youth guarantee so that young people can realise their potential? Having heard that the Minister for Employment opened the youth hub in Uxbridge, may I ask whether the Secretary of State or the Minister might consider a visit to Basingstoke youth hub to discuss young people’s challenges and opportunities?