Civil Service Pensions
I thank my hon. Friend for this statement. Like everybody else, I have cases that I have contacted the Minister about, but today I want to raise something else—something that has been consistent across all the cases that my office has dealt with on a regular basis, which is how my constituents are being treated when they call the Capita helpline. My constituents describe being laughed at and being told that, regardless of what happens in this House, it will be up to Capita to decide when they actually get their pensions. These individuals—people who have served this country well for many years—are getting increasingly desperate, as they have often had no income for up to a year. Nobody should be treated without dignity or respect by anybody acting in the name of this Government. I ask my hon. Friend to engage with her officials to ensure that the message that this is completely unacceptable is driven through to Capita.