partytracker.uk — a sourced record of what Britain's political parties say and do, party by party, with every entry linked to a primary source

What Britain's parties say and do in public, recorded from the source.

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12,832 spoken contributions under 12 words (interjections such as “Will the hon. Member give way?”) are hidden. Show them

  1. ParliamentLabourSarah Jones

    Antisocial Behaviour

    My hon. Friend is right that statistics are not the answer to everything, but gun crime has gone down in the last year in the new stats that have come out, so we are making progress. She is right, of course, to be concerned about the awful incident in her constituency. I am always happy to meet her and others to talk about such matters. We are putting funding into tackling county lines, into knife crime concentration funds and into our violence reduction units. All that funding is helping us to make progress when it comes to both knife crime and gun crime.

    Hansard source

  2. ParliamentLabourSarah Jones

    Antisocial Behaviour

    The hon. Member cannot ask the Secretary of State, but he can ask the Minister for Policing. He raises a legitimate problem. We recently had a roundtable on catapults and the harm that they are doing, and we are looking at what more we need to do. Respect orders will work in this space as well, and it is worth him talking to the police on that front, because we want to ensure that we are doing everything we can. We have seen some particularly nasty catapult attacks in particular areas of the country, which we want to see an end to. Respect orders might be an answer.

    Hansard source

  3. ParliamentLabourSarah Jones

    Antisocial Behaviour

    It was a pleasure to visit my hon. Friend’s constituency and see the good work being done and the partnerships being forged. She asks what more respect orders can do. They are there to help tackle vandalism, public drunkenness, aggressive begging, irresponsible dog owners—I think all of us agree that is very irritating—and noisy or abusive behaviour. The Environment Agency can also use them for fly-tipping and persistent fly-tippers, so there is a whole raft of measures for which we can use respect orders. I look forward to seeing the results.

    Hansard source

  4. ParliamentLabourSarah Jones

    Antisocial Behaviour

    It is very early days, so I am unable to give the hon. Member the numbers at this point, but they will be collected by constituency. I encourage him to keep in touch with his local police to see what the numbers are. He is absolutely right that the power to seize a vehicle without giving warning is a powerful tool.

    Hansard source

  5. ParliamentLabourSarah Jones

    Police Funding Formula

    My hon. Friend is a persistent campaigner on this issue and I salute him for his work. We are committed to a review of the funding formula. We have started internal work on it and I will be updating the House as soon as we have considered the recommendations from the independent review of police force areas.

    Hansard source

  6. ParliamentLabourSarah Jones

    Police Funding Formula

    I thank my hon. Friend for his question. It was a delight, as a Minister, to get a letter from the Cabinet Office saying, “You don’t have to do as many consultations as you used to.” Hopefully, we can get things moving a bit quicker than the previous Government managed. I think they promised police reform for over 10 years and never delivered, so I hear what he is saying and we will keep working as fast as we can.

    Hansard source

  7. ParliamentLabourSarah Jones

    Police Funding Formula

    I meet the commissioner regularly and we talk about these issues all the time. I should point out to the House that this Government are funding the police to record levels. Hundreds of millions of pounds extra are going to the Metropolitan police, with £2 billion extra going into policing since we came to power. The National Police Chiefs’ Council has just agreed rules on abstraction rates, which I know is a big challenge. I have had a lot of conversations with the commissioner about managing the risk of protests and maintaining officers in our communities. I think he has got the right balance at the moment, but we will, of course, continue to monitor that.

    Hansard source

  8. ParliamentLabourSarah Jones

    Police Funding Formula

    The hon. Member knows of, and shares, our horror at what happened to the two Cleveland police officers recently—it was an honour to attend their funerals, which I know he did as well—and I will therefore not respond with a political point. We have been talking regularly to both the chief constable and the police and crime commissioner in Cleveland. Following that incident, we agreed to give an extra £2 million to contribute to tackling serious and organised crime, and today we agreed to provide a further £3.2 million to meet the additional costs that have been incurred. We are also considering Cleveland’s application for exceptional funding. I hope that the hon. Gentleman will welcome that additional funding for Cleveland and will work with us to ensure that it has the resources it needs.

    Hansard source

  9. ParliamentLabourSarah Jones

    Local Policing

    Our police reform plans will embed highly localised policing. We have already delivered 3,800 extra neighbourhood police to our communities, and in Avon and Somerset we have delivered 71 since 2025.

    Hansard source

  10. ParliamentLabourSarah Jones

    Local Policing

    As I have said, neighbourhood police numbers in Avon and Somerset have risen by 71 since 2025. We are also introducing a raft of measures to deal with shop theft, such as the removal of the £200 threshold, and investment in new technology to help the police and retailers to work together so that crime can be reported and people can then be charged. There has been huge progress in many parts of the country where retailers and police are working together. During the two years in the run-up to the general election, shop theft went up by 60%, but it is now on the turn, falling by 2% this year. We are making progress with those extra police, but there is still a great deal more to do.

    Hansard source

  11. ParliamentLabourSarah Jones

    Local Policing

    We are delivering more neighbourhood police to our communities, and we are encouraging the police to use data as much as they can to determine where they go, which means that, as often as possible, they go to the areas where crime is occurring. The purpose of our police reforms is to answer some of the challenges that the hon. Lady has raised. At present we have 43 forces who are having to look up towards serious and organised crime, international and national fraud and online crime, and having to look down towards their local communities, and they are doing neither very well at the moment.

    Hansard source

  12. ParliamentLabourSarah Jones

    Topical Questions

    I join the right hon. Member in recognising the important work that our police do in rural communities. It is exactly because we want to tackle these problems that we are introducing police reform to embed highly localised policing in our rural areas as well as our urban areas.

    Hansard source

  13. ParliamentLabourSarah Jones

    Topical Questions

    I thank my hon. Friend for bringing these awful cases to my attention. We have changed the law to make it easier to seize those bikes, and we are looking at what more we can do. We are working with the Department for Transport to see what changes it needs to make, and we will continue to do that.

    Hansard source

  14. ParliamentLabourSarah Jones

    Topical Questions

    We support the police with the powers that they need. I am looking at training to make sure that enough people are being trained in what we need.

    Hansard source

  15. ParliamentLabourSarah Jones

    Topical Questions

    I have noted that piece of work. We support drug diversion schemes, which are part of the respect orders that we have announced today, part of our rough sleeping programme and part of lots of the work we do to help people get off drugs, but they are not a substitute for the right punishment where necessary.

    Hansard source

  16. ParliamentLabourSarah Jones

    Topical Questions

    We will make sure that there are more neighbourhood police in our communities and in his communities. We will make sure that the legal powers are there for the police to take the action that they need, and we are working to see what else needs to be done about the scourge of e-bikes, of which everyone in all our constituencies feels that we have had enough.

    Hansard source

  17. ParliamentLabourSarah Jones

    Topical Questions

    The right hon. Lady asks a very good question, and we are grappling with this issue. I have asked PoliceAI to do a piece of work on how we can look for and act on stolen goods across all the different second-hand sites. It is very much a live issue in the Home Office.

    Hansard source

  18. ParliamentLabourSarah Jones

    Topical Questions

    My hon. Friend raises a good point that has not been mentioned yet, which is the power of drones in this space. Using more technology to ensure that we can go after the people who are using those illegal bikes is a good idea.

    Hansard source

  19. ParliamentLabourSarah Jones

    Topical Questions

    I thank my hon. Friend for the numerous conversations we continue to have about this issue, which are important. We have confirmed the extra funding, and we are looking at the funding for next year as part of an exceptional request made by Cleveland. We have sent the request to the Chartered Institute of Public Finance and Accountancy, which will go through the figures to ensure that we have a robust response for the next year. We will then prioritise the funding formula, which my hon. Friend is right to say is no longer fit for purpose.

    Hansard source

  20. ParliamentLabourSarah Jones

    Topical Questions

    I thank my hon. Friend for the many conversations we have had about this issue; he certainly has a strong view, and we completely agree that there is a problem. Police officers deserve to have high-quality representation, and I hope to update him soon.

    Hansard source

  21. ParliamentLabourSarah Jones

    Topical Questions

    We have committed to introducing consultation, which we will do. Most deaths from legal guns are from shotguns, so we are always in the market to consider what more we can do. As the hon. Gentleman knows, we have had lots of conversations and lots of debate about the value that gun use can bring to our sporting industry, our farmers and others, so we will get the balance right.

    Hansard source

  22. ParliamentLabourSarah Jones

    Topical Questions

    I agree with my hon. Friend; those residents should, of course, vote for Caroline Reid. We are putting more police into our neighbourhoods, and my hon. Friend’s area has received increased funding for the police. We understand the priorities of the British people, which include tackling the epidemic of everyday crime in our communities.

    Hansard source

  23. ParliamentLabourSarah Jones

    Topical Questions

    I thank my hon. Friend for the work he has done to support his community in Peacehaven. We need to make sure that the right policing is in place. Our £40 million fund for mosques is there to protect those buildings, but we also need to bring back cohesion to our communities, and our social cohesion plan “Protecting What Matters” is designed to do that.

    Hansard source

  24. ParliamentLabourSarah Jones

    Topical Questions

    We are increasing funding to police and introducing more neighbourhood policing. We are also reforming a lot of the structures within policing to ensure that we have good quality leadership. Lord Blunkett and Lord Herbert did a big piece of work for us looking at how we ensure that we have good leadership across all our forces. We will be looking at their recommendations and bringing them forward.

    Hansard source

  25. ParliamentLabourSarah Jones

    Topical Questions

    I was pleased to visit my hon. Friend’s constituency last week, where I saw for myself the struggles that those rough sleepers are having. We are trying to go through the piece of work to update the creaking infrastructure that was left to us by the last Government. I have certainly taken that issue away.

    Hansard source

  26. ParliamentLabourSarah Jones

    Topical Questions

    We are increasing funding and putting more neighbourhood police into our communities. I have seen some really good examples of town centres where retail crime has plummeted because the police and retail are working together to target persistent offenders. We are also looking at introducing a new pilot on persistent offending. I would be happy to talk to her more about that.

    Hansard source

  27. ParliamentLabourSarah Jones

    Topical Questions

    I absolutely agree with my hon. Friend. We have introduced an offence of assaulting a retail worker, which was deliberately and intentionally narrow. There are other crimes that these people can be charged for, but he is absolutely right to call it out, and we all should.

    Hansard source

  28. ParliamentLabourSarah Hall

    Prostate Cancer Screening

    It is a pleasure to serve under your chairship, Dr Murrison. In 2017, my constituent Tony Collier was training for an ultramarathon. Tony was 60, fit and otherwise well. He was the kind of man who rarely sat still long enough to think about his own health. He thought he had a groin injury from his training. He went to the doctor and was diagnosed with advanced prostate cancer. He was told that his cancer had been developing for around 10 years. In that moment, Tony’s life changed forever. Tony did not ignore symptoms; there were not any until it was too late. I met Tony through his dedicated campaigning for earlier diagnosis. Along with another of my constituents, Paul, he set up the Warrington Area Prostate Cancer Alliance to support other men from Warrington living with prostate cancer. Tony is working with national cancer organisations to make the case for change so that more men like him and those at high risk can get this lifesaving test. Tony believes that if he had had regular PSA tests from the age of 50, there is a good chance he would have been diagnosed earlier, when his cancer was still curable. Tony does not campaign for sympathy; he campaigns so that other men do not have to rely on chance to find out that they have cancer. I hope the Minister listens to Tony’s story and acts on the recommendations from Prostate Cancer Research, including by publishing a timetable for reviewing screening evidence by January 2027 and providing six-monthly updates on the model and clear decision points for black men, tied to stage one of Transform; by funding new research into who currently receives PSA tests, why and with what outcomes; by allowing independent experts to scrutinise the UK National Screening Committee’s model on terms equivalent to NICE; by publishing a protocol for confidential and emerging evidence applied consistently to every test and trial; and by confirming that a man aged 50 or over or at higher risk who has discussed the pros and cons with his GP remains entitled to a PSA test now that the PCRMP has been withdrawn.

    Hansard source

  29. ParliamentLabourSarah Edwards

    Performance of Royal Mail

    I thank my hon. Friends the Members for Lichfield (Dave Robertson) and for Redditch (Chris Bloore) for securing this important debate. Last year, Royal Mail, which is now owned by a Czech billionaire, was fined £21 million for failing to meet its delivery targets. In the same financial year, its chief executive received a £7 million bonus. That is a third of the cost of a fine paid while the service was failing the people who depend on it. The consequences are felt by my constituents. One resident in Hockley missed multiple hospital appointments because his letters were not delivered, and a resident in Shenstone village missed an insurance claim deadline because essential documents never arrived. Those are not minor inconveniences; they are barriers to healthcare, financial security and everyday life. Rural communities are particularly badly affected, with some of my villages lucky enough to receive post twice a month, yet Royal Mail dismisses complaints, claiming that there are no problems in the relevant area. That is a stock response I receive that bears no relation to reality. Royal Mail divides areas into 118 overarching postcode areas, which mix dense urban centres with vast rural areas, meaning that the high delivery rates in town centres can hide issues and completely change the way in which we view the figures. We cannot allow Royal Mail to hide behind statistics that fail to reflect the lived experiences of residents.

    Hansard source

  30. ParliamentLabourSarah Edwards

    Performance of Royal Mail

    My hon. Friend is absolutely right. We can infer that there is definitely a baked-in position here, and that is a big problem, as we will hear from many Members. I hope that the importance of Ofcom being able to regulate better will be a crucial part of what we hear from the Minister. As a member of the Business, Innovation, Science and Trade Committee, I took part in our inquiry into Royal Mail’s performance. We exposed a frustrating cycle of pass the parcel: the Government say that they will strengthen Ofcom’s powers if asked, and Ofcom says that changes are for the Government to make. Meanwhile, Ofcom has admitted that fines against a loss-making company are entirely ineffective in improving services, yet its proposed response to continued failures is more fines. Those statements seem rather at odds with each other. Our Committee has recommended that if Royal Mail fails to improve within six months, the Secretary of State should consult on changing Ofcom’s powers and duties. Five months on, meaningful improvement is yet to materialise.

    Hansard source

  31. ParliamentLabourSarah Edwards

    Performance of Royal Mail

    It is absolutely crucial that we explore all the potential solutions. Members have floated a number of potential solutions, and we need to know that whatever solution is found will deliver the best service for constituents. We have, for the first time in decades, a Government who have shown willing to stand up to the irresponsible chief executives who put individual profit over the people they serve—one example is taking action on water companies. Will the Minister commit to consulting on the regulatory changes needed to strengthen accountability at Royal Mail without waiting for Ofcom to request them? Will she ensure that Royal Mail meets directly with MPs to answer for its failures? My constituents cannot afford another year, month or week of missed appointments, lost opportunities and letters from loved ones that never arrive. Our postal workers work incredibly hard, but they cannot be left to feel that no help is coming. I look forward to the Minister setting out a plan to deliver genuine change and restore this vital service for the communities who depend on it.

    Hansard source

  32. ParliamentLabourSarah Edwards

    Jobs and Employment: Staffordshire

    I thank my hon. Friend for making such an important speech on the incredible things that happen in Staffordshire. It is really important to our young people that the youth hubs that have been announced—one of them is in Tamworth—have a base and a home. That, though, is where Staffordshire county council has really failed in recent years when it could be leading the way. Does my hon. Friend think that Councillor Murray, the leader of Staffordshire county council, is asleep at the wheel and has possibly gone AWOL on this one? Does he agree that we really need to invest in young people?

    Hansard source

  33. ParliamentLabourSarah Edwards

    Jobs and Employment: Staffordshire

    My hon. Friend has a whole bundle of letters. We regularly write to the county council, and I find that responses are sometimes received four to five months later. Is he having the same issue, not just in relation to roadworks, but in relation to young people and their special educational needs and disabilities situations? That is failure from the county council.

    Hansard source

  34. ParliamentLabourSamantha Niblett

    Performance of Royal Mail

    My hon. Friend’s leadership on this issue has been magnificent. I thank my hon. Friend the Member for Redditch (Chris Bloore) for calling this debate, which I am grateful to contribute to, albeit briefly. To hear my hon. Friend the Member for Lichfield (Dave Robertson) talk about, “It’ll be okay for Christmas,” and to hear my hon. Friend the Member for Redditch talk about the low morale of workers within Royal Mail, does he agree that part of this debate this evening—we started on a good footing with my hon. Friend—is giving thanks to posties for their incredible hard work? That is not only because they work under incredibly hard circumstances, but because they are the heart of our communities, often noticing any differences. When they see a person who normally gets letters not answering the door, they often are the ones who raise the alarm in the local community.

    Hansard source

  35. ParliamentLabourSamantha Dixon

    Violence against Women and Girls

    13. What steps she is taking with Cabinet colleagues to tackle violence against women and girls.

    Hansard source

  36. ParliamentLabourSamantha Dixon

    Violence against Women and Girls

    I pay tribute to Chester Women’s Aid, which continues to campaign hard for victims and survivors of domestic abuse in my constituency. Can the Minister update the House on the roll-out of the new domestic abuse protection orders, which enable support services to apply for a protective order on behalf of a survivor?

    Hansard source

  37. ParliamentLabourSamantha Dixon

    Performance of Royal Mail

    The hon. Gentleman talks eloquently about the effect of the poor service on our working and personal lives, but there is also an effect on our democracy. As next May’s local elections draw closer, voters will be watching their letterboxes for the arrival of their postal votes. In May 2025, some 2.4 million people—nearly one in five voters—registered for a postal vote, so I am seriously concerned about the impact of the service on the delivery of our democracy.

    Hansard source

  38. ParliamentLabourSally Jameson

    Civil Service Pensions

    I wish to provide the House with an update on the administration of the civil service pension scheme. I must declare my own interest as I hold a civil service pension with His Majesty’s Prison and Probation Service. As we know, the previous Government awarded the contract to Capita in 2023. Earlier this year, in response to significant performance issues, the Government intervened to increase scrutiny and oversight of the scheme’s administration. Capita committed to recovery milestones for April and for June, both of which it failed to meet. In June, we exercised our contractual rights and mandated Capita to produce a rectification plan and—at Capita’s expense—appoint a remedial adviser to assess the plan. The Government also appointed an independent auditor to assess the effectiveness of Capita’s operational arrangements up to July. Capita committed to the House to deliver recovery milestones in September, which it states it has achieved. However, I want to be clear that that does not reflect members’ lived experience or my own correspondence. Those were self-imposed, self-determined and self-assured targets. Many hon. Members, unions and scheme members have written to me asking why, if Capita has met those targets, they still do not have their quote, their pension remains unpaid and they are struggling with no income despite years of commitment and public service. Building on the good work in holding Capita to account undertaken by my predecessors, my right hon. Friend the Member for Torfaen (Nick Thomas-Symonds) and my hon. Friend the Member for Southampton Test (Satvir Kaur), I have taken further clear and definitive action to continue that work and ensure that Capita has its feet held to the fire. We have seen some small improvement on priority cases, with Capita now processing more than it receives, and I acknowledge that Capita staff on the ground are working hard in difficult conditions. We are also seeing some slow improvement on technology, with Capita confirming that increased volumes are being managed through automation. It is also rolling out new tools that allow eligible spouses and dependants to view pension payslips and make online inquiries. However, the question remains: why has it taken this scale of Government intervention to force Capita to act? Since taking up this role, I have met the CEO and his senior team twice, and on both occasions expressed in no uncertain terms my outrage at their performance throughout this contract. We were promised “the most AI-enabled Pensions service”. It is fair to say that Capita has comprehensively failed to deliver on that commitment. The progress overall has been abysmal. Complex issues remain unresolved for too long—1,800 cases for more than a year. Although some individuals have more than one case, too many members and family are still left waiting in limbo. The administration issues have also had a knock-on effect on the progress of Capita’s work on the McCloud remedy. I will update the House on that issue next month. The House will be aware that my predecessors rightly directed Capita to appoint a remedial adviser and Cabinet Office to appoint an independent auditor through the Government Internal Audit Agency. My officials have this month received the remedial advisory report and the auditor’s interim report, giving independent and objective perspectives. It will not shock this House that the independent adviser’s report clearly shows that Capita’s rectification planning was wholly insufficient, its technology was weak, and its ambition was falling well short of restoring the quality services that members deserve. Poor performance has been evident, but the reports now provide detailed and actionable recommendations, including a new recovery plan for the whole service, with a road map for technology and a focus on data. The remedial advisory report concluded that, in a service whose success firmly relied on automation, Capita did not deliver the promised technology, that it had not been applying the right techniques to understand demand, productivity and capacity, and that it had not put in place effective mechanisms to detect and escalate failure. Well, I have certainly detected a lot of failure, as have many in this House. For the sake of the dedicated people who are waiting for their pensions, we must not allow the service to fail them further. It is clear that Capita cannot do that on its own. A new plan is needed. I agreed with Capita executives that Cabinet Office officials would work with Capita to develop a credible, workable and realistic recovery plan for which Capita alone will be held to account. I can confirm that, for the first time, Cabinet Office officials now have full access to Capita systems and data. I have put in place expert teams to work alongside Capita to agree priorities, improve quality and processes, and ensure that pensions are paid correctly. The new recovery plan is made up of five workstreams. The first three workstreams look at cases of differing levels of complexity, the fourth ensures that significant exercises such as the McCloud remedy are not overlooked, and the fifth, on technology, tackles issues around infrastructure that support delivery. We will require Capita to evidence its focus on fixing complex cases, ensuring that this plan makes the difference that Capita’s original plan could not. Capita has committed that every member with a complex case will be written to in the next month, ensuring that they understand where they are in the system and how they will be supported. Old cases will no longer be allowed to sit on backlogs without progress. Any stuck quote or payment will be actively managed through revised complex case management. Capita’s new plans will be further supported by challenge and advice from a new group of senior experts, drawn from across the civil service and led by the Cabinet Office. These problems were not created by civil servants, but it will be through the expertise, commitment and perseverance of the civil service that operational delivery is supported and we shape the solutions with Capita. Capita must be open and transparent. We will be publishing fortnightly scheme updates on the pension scheme website, with the number of outstanding complex cases broken down by age, the service levels for straightforward cases and the number of other tasks that are outstanding. We will do so until performance has been stabilised. I want to be clear that while we are leaning in with expertise, Capita remains absolutely accountable for service delivery. It will need to deliver its contractual obligations and pay for its failures. We will continue to apply commercial levers to recover costs incurred, including holding back nearly £10 million of statements. Throughout this crisis, hon. Members have shown why they and their teams are so valued by their constituents. To support that, we have delivered over 1,300 surgeries for more than 320 MPs. I will provide further updates on the progress of our recovery plan in the coming months. In addition to the immediate ongoing recovery plan, I want to update the House on the longer-term strategy for the scheme. Following our previous commitments to Parliament, my officials have led an extensive programme of engagement with trade unions, practitioners and experts. The evidence from those sessions was clear: restoring operational resilience and member trust must be the approach. I have instructed my officials to evaluate the viability of a range of future delivery options, including insourcing all core business operations. There are a number of different insourcing models in operation across the public sector that we will learn from, and we will consider which is the best approach to take for the civil service pension scheme and all the other schemes that it interacts with. Once those assessments are complete, I will return to the House to provide a further update, but in the here and now, Capita must deliver. This Government inherited a broken, outsourced administration. We cannot replace a complex pension operation overnight, but let me be clear: this Government will hold Capita to account and continue to apply the most stringent commercial levers, and we will not rest until every civil servant receives the pension they are entitled to. I commend this statement to the House.

    Hansard source

  39. ParliamentLabourSally Jameson

    Civil Service Pensions

    I thank the Opposition spokesperson for his questions. Let me start by saying that I am not making excuses for Capita, and I am not here to defend its triaging of workable or unworkable cases. I made it very clear to the Capita CEO when I met him on two occasions that I do not recognise those categories—it is either done or it is not, frankly. I will not make excuses for that. In relation to the cases of bereaved families, particularly the families of those who have died under the age of 75, the Cabinet Office has identified that a very small number are at the 18-month point. There is huge focus on ensuring that those cases are resolved before the two-year point, and we will continue to do that with any cases that might fall into that bracket, so that we do not find ourselves in a position where anyone would end up paying tax as a result of having to wait two years for these pension issues to be resolved. In relation to the casework surgeries, I understand that sometimes the answers people get back are not satisfactory, and that is because Capita’s performance overall is not satisfactory. All the casework surgeries can do is let people know where they are in the system. For a lot of people, that is not good. We are continuing to work to improve the service through the rectification plan. Over time, that should mean that people have a better experience with casework surgeries—as, frankly, the answers should be getting better. I think this rectification plan will be different from previous plans that Capita has set out because this time the Cabinet Office has access to all the data and to the Capita systems. It has taken the advice of the remedial adviser and worked alongside Capita to help produce this rectification plan, meaning that it is of a better quality. We can now hold Capita to account in relation to that plan, using its systems and using the numbers and data in the correct way, and we will not be quoting things like “unworkable cases” or having all sorts of different triaging mechanisms that make no sense to anybody else. On the “go live” issues referenced by the hon. Member for Kingswinford and South Staffordshire (Mike Wood), by November 2025 assessments indicated that Capita had made significant progress since the Public Accounts Committee hearing in July. The only alternative would have been extending the contract with the incumbent, MyCSP, but anyone who had any involvement with MyCSP would have known it was equally abysmal. The comparative risk assessment conducted in October 2025 concluded that an extension would have been commercially and operationally unacceptable, and presented a significantly greater risk than transitioning. Let me gently say that if, in the 14 years prior, the Conservative party had not stripped our public services to the point where we were reliant on companies like Capita all the time, we might have found ourselves in a different position. On the question of other contracts in the future, the hon. Gentleman rightly identified that the Procurement Act 2023 will allow Government Departments to look at previous poor performance. It would not be right for me to comment at this time on whether anyone is subject to, or being looked at in relation to, debarment. Finally, as with any contract of this size, the Cabinet Office always has contingency plans in place should they be required.

    Hansard source

  40. ParliamentLabourSally Jameson

    Civil Service Pensions

    I will indeed be holding Capita’s feet to the fire every single step of the way on the rectification plan. Now that we have access to the Capita systems, we will be able to track its progress every single day, as I know Cabinet Office officials are doing. As I said in the statement, we will be publishing figures every two weeks so that people can see for themselves how Capita is performing. If it is not up to scratch, I will return to the House.

    Hansard source